SUPERVISOR’S KIT:  A GUIDE TO ONLINE LEARNING

• Have you wanted to provide professional development opportunities to your staff but just don’t have the funds to offer the chance to all of your employees, or can’t afford to have them away from their desk for a lengthy period of time?
• Do you have a specific developmental suggestion for a staff member, and want to point him or her in the right direction to get started?
• Are you interested in creating a certain work environment in your department, and want everyone to have the same baseline of understanding? For example, if your team interacts a great deal with internal or external clients, you want to ensure that they have excellent customer service skills.

Whatever your department needs are for individual skills enhancement, Columbia’s Human Resources department is aiming to meet it through one of the 2,000 online courses offered by a leading provider of online learning solutions, SkillSoft. Interactive courses, simulations and skill briefs are offered in business-related areas such as communication, leadership, management and team-building. Desktop computing courses are also available.

For more information, refer to the links at left or to the following:

• http://www.hr.columbia.edu/hr/documents/training-skills-quickstart/pdf-ver.pdf 
• Tips for Managing Online Learners
• FAQs for Supervisors
• FAQs for Users

If you need other information, contact Human Resources’ Learning & Development office, hrlearning@columbia.edu , 212-851-0616.