Phone: (212) 854-1919
Hours:
Monday–Thursday: 8 a.m. to 8 p.m.
Friday: 8 a.m. to 5 p.m.
Web: www.columbia.edu/acis/support
102 Philosophy Hall, Mail Code 4926
Hours:
Monday–Thursday: 10 a.m. to 5 p.m.
Friday: 12 noon to 5 p.m.
Note: Many walk-in services require an appointment in advance.
CUIT supports the academic use of technology through its computer labs, printers, other public facilities, and its course management system. CUIT also provides several core services to the University, including e-mail services, network services, Internet access, central Web servers, and a central ID system for managing access to network resources.
The key to accessing computer services and electronic resources at Columbia is your University Network ID (UNI). Every student, faculty member, and staff member is assigned one of these unique identifiers, consisting of your initials plus an arbitrary number.
CUIT is only one of the many campus organizations which uses the UNI to identify you. You will also use it to gain access, for example, to restricted Library information on the WorldWide Web, Human Resources and Student Information Systems data, and the Dialup Networking Service.
Activating Your UNI: Go on the web to http://uni.columbia.edu/ and click on “Activate a NEW Account.” This will take you to a page on Computer and Network Use Policy. Read this carefully, and then scroll to the bottom of the page and click on “Accept.” You must also acknowledge certain specific responsibilities under the policy on the next page. This will take you to the “Activate Your Account” page, where you can set your password. Your UNI itself is assigned to you; if you do not know it, this page also gives you the opportunity to look it up.
Setting your password will simultaneously set up your CUIT e-mail account and activate your UNI for other sign-ins. Because of your UNI’s many uses, sharing your password with anyone else is an extremely bad idea (as well as being against CUIT policies). Someone who knows your password can gain access to personal information about you, including your pay statements and benefit selections! (Fortunately, you can change your password at any time by going to the above web address.)
In some cases, your UNI may not be the same as your CUIT e-mail account ID, even though the passwords are the same. You should know what your UNI is, so that you use your UNI instead of your e-mail ID in cases where that is what’s needed.
People who have no need of a CUIT e-mail account (because they use departmental or school/division e-mail, for example) should create a UNI so that they can gain access to University electronic services and resources which require it.
If you need help activating your UNI, you can contact CUIT through the Help Desk or Walk-In Computing Support Center (see above).
Web: www.columbia.edu/acis/security
You can never be completely safe online, but there are several steps you can take to keep your computer and data secure.
As a member of the University, you must be aware of the University’s policies, and the law, on proper use of the network and electronic and online information resources. Please keep in mind that you are personally responsible and may be held legally liable for violations of these policies and laws. For more information, see www.columbia.edu/cu/policy/.
Web: www.columbia.edu/cu/lweb/help/computing/
Clusters of Library NetStations, as well as CD-ROM workstations, are scattered throughout 17 Columbia libraries. You can access library resources, as well as the Internet, on these computers. You can also print to nearby printers.
Note: You can only print if you have sheets of paper credited to you in your CUIT account. Faculty and Instructors are automatically credited with 100 sheets per week; other employees must purchase sheets individually. For full details, go to www.columbia.edu/cu/lweb/services/faq/browse/print.html.
To receive accommodations if you are a Faculty or Staff member with a disability, please follow the instructions on our Workplace Accommodations page.
Columbia University Information Technology provides support for people with disabilities to utilize the University's computing resources. CUIT works with individuals to provide the accommodations required after they have completed the self-identification process. If you have any questions, please contact Sheila Kieran-Greenbush at 212-854-3483 or sheila@columbia.edu. You may also contact the CUIT help desk at 212-854-1919 or send email to askcuit@columbia.edu.
There is a variety of equipment in the libraries to provide access to the collections for people with disabilities. Visit the Libraries for more information.
For people who need further information about accessible telephone communications at Morningside, visit http://www.columbia.edu/acis/telecom/staff/other.html#access.
Hammer Health Sciences Library, 2nd Floor
Phone: (212) 305-3694 or 5-HELP
E-mail: 5-HELP@columbia.edu
Web: http://www.cubhis.org/
Hours:
Monday–Friday: 8 a.m. to 10:45 p.m.
Saturday: 10 a.m. to 6:45 p.m.
Sunday: 12 noon to 10:45 p.m.
The CUbhis Medical Center IC provides a single contact point for information technology and related customer support for the Columbia University Medical Center community via the phone, walk-in, or email.
This computing facility is equipped with 21 PCs in a classroom setting, 25 PCs and 11 Macintosh computers in the microcomputing lab, and 10 PCs in the e-lounge. Also available are overhead projectors, LCD panels, laserdisc players, and audiovisual equipment. Network connection ports in the e-lounge and wireless access ports throughout the library allow for laptop usage.
A 24-hour computing facility is located in the lobby of Hammer, near the entrance to the Health Sciences Library. It is also equipped with both PCs and Macintosh systems, and network printers. On the main and lower levels of the library are a cluster of 25 library resources computers.
IC operates public computer clusters at several Columbia University Medical Center locations. Macintosh G54s and Windows 2000/XP PCs are available on a first-come, first-served basis at all locations. Software is provided for word processing, analyzing data, creating charts and graphics, curriculum support, and other applications. The computers can also access network- based resources such as e-mail and the World Wide Web. Laser printing is available at all locations, with a per-page charge.
Presbyterian Hospital, 17th Floor
Web: http://library.cpmc.columbia.edu/cait/
Hours:
Daily: 8 a.m. to 2 a.m.
The Presbyterian Hospital computing facility (PH-17) is on the 17th floor of the Presbyterian Hospital Building. It is equipped with 40 PC systems and LCD panels. Wireless access is available for patrons who wish to utilize their own laptop to browse the Web.
Phone: (845) 365-8181
E-mail: request@ldeo.columbia.edu
The Lamont-Doherty Earth Observatory’s Computer Support Group provides technical support and pre-purchase assistance for PC, Mac, and UNIX workstations. Free e-mail accounts on Lamont computers and e-mail assistance are also available to LDEO affiliates through this office.